Treehook Privacy Policy

Last Updated: 01/09/2024

At Treehook, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your information when you use our service.

1. Information We Collect

• Personal Information: When you create an account, we collect your name, email address, and company details.
• Webhook Data: We collect and store webhook requests and responses as part of our core service.

2. How We Use Your Information

• Account Management: We use your personal information to create and manage your Treehook account.
• Service Provision: Your webhook data is used solely for the purpose of relaying webhooks from third-party services to your development environments. We do not share your webhook data with any other parties.
• Communication: We may use your email address to send you updates about our services, including notifications about downtime, maintenance, or changes to our terms.

3. Data Security

Treehook uses encryption to protect sensitive information:

• Encryption: Webhook requests, responses, and passwords are encrypted to ensure the highest level of security for your data.
• Data Retention: We retain your personal data and webhook data for a maximum of 90 days unless otherwise required to maintain services or by law.

4. Sharing Your Information

• Third-party Payment Processor: We share your email address with our payment processor, Lemon Squeezy, for payment purposes. This enables the pre-filling of your email on the payment page to facilitate the transaction process.
• Legal Obligations: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

5. Cookies and Tracking

Treehook uses tracking technologies to understand how users interact with our platform and improve our services:

• Google Analytics: We use Google Analytics to track and report on website traffic and user interactions.
• Meta Pixel: Meta Pixel helps us measure ad performance and track user interactions.
• Tawk.to: Tawk.to is used to provide live chat support on our website.
• Microsoft Clarity: We use Microsoft Clarity for heatmaps and session recordings to understand user behavior.

You can manage your cookie preferences through your browser settings.

6. International Data Transfers

Treehook’s servers are located in Lithuania, and your data may be transferred to and processed outside of your country of residence. We ensure that adequate protections are in place to safeguard your data in compliance with applicable data protection laws.

7. Your Data Rights

• Access and Rectification: You have the right to access and correct any personal information we hold about you. You can update your account information at any time through your account settings.
• Deletion: You may request to delete your account and the personal data associated with it by contacting us at contact@treehook.dev.
• Data Portability: Upon request, we can provide a copy of the personal information we have about you.

8. Children's Privacy

Treehook does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be notified to users via email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@treehook.dev.